Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Preserve and protect the listed buildings in London with the help of the heritage decorating specialists at Britain & Co Ltd.

Private Client Services

Are you insured?
You can rest assured that we hold a complete set of insurances, Public and Employers Liability to £5 million and £10 million respectively, and Professional Indemnity to £1million.

Can you take on other small jobs such as repairing windows?
We know a skilled set of complimentary tradespeople and can carry out minor works in conjunction or where they may be required as part of a redecoration service.

Do you have a minimum value?
We do not have a minimum contract value but will advise initially by a personal phone call whether we can help with your project.

Do you provide free estimates?
Yes we provide a free written estimate for the work. Our estimate will describe all of the work to be carried out, a breakdown of the costs and a programme for the project.

How do I get a quote?
You can contact us by phone or email, or through our web enquiry form. Initially we will discuss your requirements over the telephone. We will arrange a visit to your property at a convenient time, when we will discuss your plans in more detail, and will be able to offer some advice. We will then provide your individually tailored quote within a day or two.

Which areas do you work in?
We normally carry out decorating work in Central London, Essex, Hertfordshire and Buckinghamshire. We are also employed to carry out unique projects around the UK and overseas.

What are your payment terms?
We will normally take a small deposit when booking in your project with us. We will agree stage payments with you in advance, with the final payment on completion.

Is your work guaranteed?
Yes. We guarantee to return and correct any defects that may have occurred as a result of our workmanship within a two year period from when the job was completed.

Heritage Professionals Services


Are you insured?
We hold a complete set of insurances, Public and Employers Liability to £5 million and £10 million respectively, and Professional Indemnity to £1million.

Do you carry out plaster repairs or building work?

We work with a highly skilled set of complimentary restoration businesses and can carry out minor works in conjunction with our decorative treatments. These include repairs to decorative or historic plaster, French polishing and carving repairs. At all times we assess the impact of these treatments to the decorative surface and ensure that it is minimally impacted during the work.

Do you have a minimum value?
We do not have a minimum contract value but will advise initially by a personal phone call whether we can help with your project.

How do I get a quote?
You can contact us by phone or email, or through our web enquiry form. Initially we will discuss your requirements over the telephone. We will arrange a visit to the property at a convenient time, when we will discuss your plans in more detail, and will be able to offer some advice. We will then provide your individually tailored quote within a day or two.

Which areas do you work in?
We carry out restoration work principally in Central London, Essex, Hertfordshire and Buckinghamshire. As many heritage projects require a unique set of skills, we frequently travel to work around the UK and overseas.

Services for Designers

Do you hold standard insurances?
You can rest assured that we hold a complete set of insurances, Public and Employers Liability to £5 million and £10 million respectively, and Professional Indemnity to £1million.

Do you have a minimum value?
We do not have a minimum contract value but will advise initially by a personal phone call whether we can help with your project.

Do you have trade rates?
Yes we offer trade rates to supply our finishes on panels and canvas. Please contact us to view our sample collection.

How do I get a quote?
You can contact us by phone or email, or through our web enquiry form. Initially we will discuss your requirements over the telephone. We can price from drawings, or will  preferably arrange a visit to the property at a convenient time, when we will discuss the finishes in more detail, and will be able to offer some advice. We will then provide a written quote within a few days.

Which areas do you work in?
We predominantly work in Prime Central London, also Essex and Hertfordshire. Where our unique skills are required, we are also employed to carry out unique projects around the UK and overseas.

What are your payment terms?
We will normally take a small deposit when booking in your project with us. We will agree stage payments with you in advance, with the final payment on completion.

Is your work guaranteed?
Yes. We guarantee to return and correct any defects that may have occurred as a result of our workmanship within a two year period from when the job was completed.

Find the expert heritage decorators at Britain & Co Ltd
for exclusive services in London.
Call 020 8281 2735
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